The Problem
A large financial workforce needed to stay current with evolving regulatory standards, but existing compliance training was long, generic, and difficult to track across thousands of employees.
Design Challenges
- Bilingual delivery: Content had to work equally well in English and French.
- Scale: The training needed to reach thousands of employees with consistent messaging.
- Retention: Dense regulatory content had to be broken into memorable, actionable chunks.
The Solution
I built bite-sized bilingual compliance modules in Articulate Storyline using Bloom's learning objectives. Generative AI accelerated scenario writing and voiceover scripting, while each module paired clear explanations with scenario-based knowledge checks and tracked completion in the LMS.
How I Built It
I followed ADDIE: analyzed regulatory requirements, defined learning objectives, developed chunked Storyline content with AI-assisted scenarios and voiceovers, implemented tracking in the LMS, and evaluated completion and assessment data to refine the modules.
Design Thinking
I centered the learner experience by reducing cognitive load: dense regulations became short scenarios with clear decision points, making compliance feel relevant rather than overwhelming.
Results & Impact
Workday LMS data showed reduced certification time and strong completion rates. Learners reported that the chunked, scenario-based format made standards easier to remember and apply.
Outcome — Lorena
This project shows my ability to deliver scaled, bilingual compliance training grounded in learning objectives and measurable by LMS data.
Outcome — Company
Desjardins standardized compliance messaging across thousands of employees, reducing certification time and lowering regulatory risk.
